Claim of unprofessional TSA conduct in Atlanta

Date: 2 June 2012
Airline: AirTran, flight 31
Location: Atlanta, GA

I was detained by two TSA black females to a private room. The females were very disrespectful to me as a senior citizen. I was treated like a common criminal because I was layered. I am anemic and I do layer myself to keep from getting extremely cold as advised by my doctors. I can understand them doing their jobs but where is professionalism, respect, and dignity for people especially for seniors as myself? You may have not trained them to be professional and respectful but this should have been taught somewhere in their lives.

The young lady at the computer made a remark; "Y'all should know how to dress yourselves when you come here." This statement was made very disrespectfully to me. The other female did the searching and she continuously stared at me; looking me up & down after the completion of the search. I tried to remain quiet and professional and waiting for them to release me to get on the train to my boarding gate. For 2-3 minutes of silence and stares from the female attendants; I was finally released.

Even after I was found not a threat I should have been immediately released and not just stared yet for that period of time. The one that searched me remarked very sarcastically "have a good day". This was the first time I traveled this airline and will be the last time. As mentioned earlier, I don't mind the employees doing their jobs but with professionalism and respect.

I spoke with my lawyer and was informed that if I didn't receive a response from someone that he will be making the contacts himself. No one apologized to me at all. I have been having sleepless nights since this has happened. I am a heart patient w/high blood pressure. I am very stressed out over this situation.

-Delores