Request for hot water leads to a cold shoulder

Date: 13 July 2013
Airline: United Airlines
Location: San Francisco, CA
Flight: UA1268 (San Francisco, CA to Houston, TX)

The worst in flight service 2 women (1 African older lady & 1 American older lady that work in the Economy class). The flight UA1268 Departed July 13, 2013 @ 10:41am going to Houston, TX , I'm sitting in the Economy class during the flight.

I went in the back to ask if I could have some hot water for my Cup Noodles, she turn around and gave me a face that look like don't bother me and didn't like to give me my hot water. I was so surprised, so I walk back to my seat. I try to see if I could see her name tag but she didn't have a name tag, she only had her badge but the badge was facing inward, so I couldn't see her name. So I told my family what had happen, so my brother went up with his cup noodles and ask if he could have some hot water to the African lady she also gave him a face like she didn't like giving us hot water. We all feel very sad that these two ladies didn't like their job and the services they both gave us were BAD and they both don't even smile. I hope they will improve their services in the future.

Flight delayed because of no flight attendant

Date: 27 July 2013
Airline: Delta Airlines
Location: Salt Lake City, UT
Flight: DL1352 (Salt Lake City, UT to Detroit, MI)

Our flight was delayed because a stewardess was pulled from our flight and put on a flight for Albuquerque, New Mexico. No replacement was made and consequently the Captain of the flight announced the problem shortly after the flight was to board.

A search was made for a substitute attendant but this was not done in a timely manner. We were just informed that an attendant should be at the gate by 2:15am! this means our flight will leave around 3:00am arriving in Detroit by 8am. This means a two and half hour delay!! This appears to be very poor management by Delta. This situation could have been avoided if appropriate action was taken as soon as the need for another flight attendant arouse. What procedures are in place for this problem which has impacted on over 140 unhappy passengers?