Flight attendant won't deal with vomit on seat belt

Date: July 30, 2011
Flight: Continental flight 1693
Location: Seattle, WA

My husband and two children were traveling home from a wonderful trip to Washington and Canada with a return trip to Houston, Texas.  Our trip home put us on Continental Airlines and from there things went down hill.

My son took his seat in 34A, the window seat and suddenly stated, "mom the belt and seat has vomit on it." I told my son to stand up and I called the flight attendant, which was only a few feet away, because for some reason Continental shoves anyone with kids, mine being almost adults to the back of the plan with young families and babies.

I quietly advised her of the situation, she showed no concern or compassion, much less did she offer to assist to clean the mess. I told her it was a biohazard, gross and nasty. She quickly stated this flight is overbooked and suggested that if we didn't like it we could get off.

She quickly walked off with no suggestion of helping.  I instructed my son calmly to go to the restroom and clean off his hands and shorts. When he exited the restroom he overheard the attendant calling someone, I'm assuming the pilot telling him that, "I'm not dealing with that woman, she's rude and getting on my nerves."

My son returned to his seat very upset and advised me of what he heard.  The cleaning crew arrived he also seemed to be upset and had a nasty attitude, replaced the cushion and belt and walked off. I asked politely what the flight attendants names was and in a very nasty, put out attitude she stated, "Grace." I then requested her last name, she quickly removed her name badge from view and stated she didn't have to provide her last name.

She then marched off, however at the same time another attendant was standing a few feet away listening in and also made the comment, "I'm not dealing with her either."  The blond's name was possibly Cynthia but we were never told since both Grace and Cynthia removed their name tages from view.

At no time did any of us raise our voices or show disrespect only conern for our son's exposure to biohazard.  Within a few minutes, a ticket agent came down, Janny, she wanted to know if ever thing was alright and suggested that the pilot was concerned that we would act out, we never presented any such threat. She also suggested the underlining threat of if you don't like it get off, we're overbooked anyway.

-Nikki