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Have a Complaint? - Share it with Us

If you have an airline complaint that you would like to share with the world, please visit's Online Complaint Form where your complaint (edited for content and without personal identifying information) will be reviewed and either published here or forwarded to the appropriate organization.

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About went live in 2009, and is one of the network of sites. This site features airline complaints and general questions sent to and, as well information from other sources, that highlight problems passengers have with airline customers service, airport security, baggage handling, and other travel hassles.

About's Founder
Noted aviation safety expert Dr. Todd Curtis is the founder and publisher of, and created a number of other online resources related to ad to airline safety and security. A former airline safety analyst with Boeing, Dr. Curtis has written extensively about aviation safety and is the author of the book, Understanding Aviation Safety Data.

Dr. Curtis and have been featured by numerous news organizations including CNN, New York Times, Washington Post, Time magazine, and the Wall Street Journal.