Lastest Headlines from

The News

↑ Grab this Headline Animator

Have a Complaint? - Share it with Us

If you have an airline complaint that you would like to share with the world, please visit's Online Complaint Form where your complaint (edited for content and without personal identifying information) will be reviewed and either published here or forwarded to the appropriate organization.

Carry on Advice | Prohibited Items | Fear of Flying
Baggage Advice | Top 10 baggage tips

28 July 2013

Request for hot water leads to a cold shoulder

Date: 13 July 2013
Airline: United Airlines
Location: San Francisco, CA
Flight: UA1268 (San Francisco, CA to Houston, TX)

The worst in flight service 2 women (1 African older lady & 1 American older lady that work in the Economy class). The flight UA1268 Departed July 13, 2013 @ 10:41am going to Houston, TX , I'm sitting in the Economy class during the flight.

I went in the back to ask if I could have some hot water for my Cup Noodles, she turn around and gave me a face that look like don't bother me and didn't like to give me my hot water. I was so surprised, so I walk back to my seat. I try to see if I could see her name tag but she didn't have a name tag, she only had her badge but the badge was facing inward, so I couldn't see her name. So I told my family what had happen, so my brother went up with his cup noodles and ask if he could have some hot water to the African lady she also gave him a face like she didn't like giving us hot water. We all feel very sad that these two ladies didn't like their job and the services they both gave us were BAD and they both don't even smile. I hope they will improve their services in the future.

No comments:

Post a Comment