Date: 31 July 2013
Airline: Thai Airways
Location: Seoul, South Korea to LAX
When I made reservation drop down menu online did not have the return date I wanted. I called to verify and was told that arriving date change fee is $0. They only have $150 fee for outbound changes which states on their reservation confirmation. I was told to call back later after making the reservation to change the date I wanted. Now that I called to change the date, they're saying its $350 per ticket, total of $700.
Their terms and conditions / restrictions specify that ticket is good for one year but representative told me it is actually 6 months and that I have to pay to get an extension. None of their disclaimer links work either. Nowhere in the ticket or reservation confirmation state the fee of date change other than outbound flight. Consumers are deceivingly sold and unlawfully charged without proper notices.