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10 June 2012

Yemenia Airways loses valuable zam zam drums

Date: 29 May 2012
Airline: Yemenia Airways, flight IY854
Location: Jeddah, Saudia - Bombay (Mumbai), India

We travelled by YEMENIA AIRWAYS from Jeddah to Sanaa and from Sabaa to Bombay on 29th of May, 2012. Our flight number was IY 854. The flight departed from Jeddah at 17:00 on Tuesday in that flight we have boarded our luggages in the flight. We were five members of the same family.

Unfortunately when we arrived at Bombay, we didn't find our one bag which contains some valuable things which we purchased from Jeddah, it worth more than 20000 Indian Rs., Along with this bag, our ZAM ZAM drums (6 drums) did not come in the flight.

On that day when we decided to complain, the Officer incharge at Bombay console us and promised us that you will get your lost luggages on Friday. He also told that every Friday Big Flight is scheduled between Jeddah - Sanaa - Bombay. He has given the telephone number of the Bombay Office. On Friday at 8:00 AM, we inquired at Bombay Office but we didn't get any satisfactory reply from the office. The officer in charge also told there is no need to complain and worry as you will get your luggage back. But still now we haven't got our luggage.


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